Privacy Policy

Last updated: February 24, 2026

Introduction

Bookoosh ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our booking platform.

Information We Collect

Information You Provide

  • Account information (name, email address, business details)
  • Booking information (customer names, contact details, booking preferences)
  • Payment information (processed securely through our payment partners)
  • Communications you send to us

Information Collected Automatically

  • Log data (IP address, browser type, pages visited)
  • Device information
  • Usage data (how you interact with our service)

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process bookings and payments
  • Send transactional emails (booking confirmations, receipts)
  • Provide customer support
  • Detect and prevent fraud
  • Comply with legal obligations

Data Sharing

We do not sell your personal information. We may share your information with:

  • Payment processors (for transaction processing)
  • Service providers who help us operate our platform
  • Law enforcement when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Export your data

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Booking data is typically retained for 7 years for accounting and legal purposes.

Contact Us

If you have questions about this Privacy Policy, please contact us.