Terms of Service

Last updated: February 24, 2026

1. Acceptance of Terms

By accessing or using Bookoosh, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our service.

2. Description of Service

Bookoosh provides a multi-tenant booking and point-of-sale platform for leisure venues. The service includes custom booking portals, calendar management, CRM, and payment processing integration.

3. User Accounts

  • You must provide accurate and complete information when creating an account
  • You are responsible for maintaining the security of your account
  • You are responsible for all activities that occur under your account
  • You must notify us immediately of any unauthorized use

4. Acceptable Use

You agree not to:

  • Use the service for any illegal purpose
  • Interfere with or disrupt the service
  • Attempt to gain unauthorized access to the service
  • Use the service to transmit spam or malicious content
  • Violate any laws or regulations

5. Pricing and Payment

  • Bookoosh operates on a transaction-based pricing model
  • Processing fees are charged as a percentage of each booking
  • Fees may be passed to customers or absorbed by the venue
  • We reserve the right to change our pricing with notice

6. Data and Content

  • You retain ownership of your customer data and content
  • You grant us permission to use your data to provide the service
  • You are responsible for the accuracy of data you input
  • We may back up your data but are not responsible for data loss

7. Service Availability

While we strive for high availability, we do not guarantee uninterrupted access to the service. We may perform maintenance that temporarily affects availability.

8. Termination

Either party may terminate this agreement at any time. Upon termination, you will no longer have access to the service, and we may delete your data in accordance with our retention policy.

9. Limitation of Liability

To the maximum extent permitted by law, Bookoosh shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the service.

10. Changes to Terms

We may update these Terms of Service from time to time. Continued use of the service after changes constitutes acceptance of the updated terms.

11. Governing Law

These terms are governed by the laws of England and Wales. Disputes shall be resolved in the courts of England and Wales.

12. Contact

For questions about these Terms of Service, please contact us.